Policies
POLICIES
Warranty
All of our products come with a standard 1-2 year warranty. The factory warranty covers any factory defects or any defective unit. We also have a no questions asked return policy within 30 days of purchase. We will replace the item with no questions asked with shipping covered both ways. We love our customers and will always try to accommodate the best we can.
Shipping Policy
We strive for 100% Customer Satisfaction on all Oil Coil products. We want to inform all of our customers that our shipping department is closed on Saturdays, Sundays and holidays. Any inquiries over the weekend regarding shipping will be answered at the beginning of the week.
1. All orders placed through this web site must be shipped to the shipping address provided in your invoice.
2. We DO NOT allow will call or pick up of items for online purchases due to security reasons.
3. Multiple orders cannot be combined.
4. No sales or shipping to Countries, States, Provinces, Counties or Cities where items are prohibited.
5. No sales or shipping to minors, or to adults intending to distribute or resell items to minors.
6. All customers are responsible for knowing and following the laws which they reside in.
We strive to offer all of our customers the most reliable options for shipping.
TIME FRAME
All orders will be packaged within 1 to 2 business days from the date you place your order and will be picked up by USPS or UPS the following business day, regardless of the shipping option you choose. UPS and USPS will not deliver on weekends or major holidays. Weather and other conditions can affect delivery times
Domestic orders can take 1 to 15 business days to reach their intended destination and can be delayed due to weather or other factors that we CANNOT control. Time frames specified are only estimates from the shipping couriers and are not guaranteed.
Please remember that once a package leaves our facility, we no longer have control of the item. However, we will try our best to assist all of our customers in locating their package if it is lost during transit. It is up to the customer to be aware of their laws regarding ordering heat presses and any other restrictions regarding other related products. It is always the responsibility of the customer to only order what is allowed for you to receive. For further information regarding restricted items, please email us at Sales@theOilCoil .com
Return Policy
We strive for 100% Customer Satisfaction on all Oil Coil products. We want to inform all our customers that our office is closed on Saturdays, Sundays and holidays. We answer any inquiries over the weekend or holidays regarding returns will be answered the next business day.
Every order placed on OilCoilEnail.com comes with a 60-day money-back satisfaction quarantine. Manufacture defects must be claimed 60 days after purchase. We do not offer refunds for any items that have THC residue.
We require all orders to be shipped back with an Oil Coil issued return label. Our process allows us to ensure everything labeled correctly for shipping, and we can track the package. Once we receive the returned items, we will issue a refund. We deduct 0% to 15% restocking fee for the condition of the return or missing items.
Refund Policy
Once your return has been delivered, we will issue your refund to your original payment method within 48 hours. Sometimes it can take 3-5 days for the transaction to reverse and appear back in your account.
Privacy Policy
Your privacy is important to us.
It is the Oil Coil policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy for you to understand how we collect, use, communicate, disclose, and otherwise make use of personal information. We have outlined our privacy policy below.
· We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
· Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
· We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
· Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
· We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
· We will make readily available to customers information about our policies and practices relating to the management of personal information.
· We will only retain personal information for as long as necessary for the fulfillment of those purposes.
We are committed to conducting our business following these principles to ensure that the confidentiality of personal information is protected and maintained. The Oil Coil may change this privacy policy from time to time at The Oil Coil's sole discretion.
Terms and Conditions
1. Terms
By accessing the website at https://OilCoilEnail.com/, you are agreeing to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on the Oil Coil website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
1. modify or copy the materials; use the materials for any commercial purpose, or any public display (commercial or non-commercial);
2. attempt to recompile or reverse engineer any software contained on the Oil Coil website;
3. remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any different server.
4. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Oil Coil at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.
3. Disclaimer
The materials on the Oil Coil website are provided on an 'as is' basis. Oil Coil makes no warranties, expressed or implied, and now disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Oil Coil does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Ju1ceBpx or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Oil Coil website, even if Oil Coil or Oil Coil authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on the Oil Coil website could include technical, typographical, or photographic errors. Oil Coil does not warrant that any of the materials on its website are accurate, complete, or current. Oil Coil may make changes to the materials contained on its website at any time without notice. However, Oil Coil does not make any commitment to update the materials.
6. Links
Oil Coil has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the Oil Coil of the site. Use of any such linked website is at the user's own risk.
7. Modifications
Oil Coil may revise these terms of service for its website at any time without notice. By using this website, you agree to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed by the laws of Texas, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.